Shipping policy
Shipping Policy
Thank you for shopping with Luxury Perfumes. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- In case of high order volumes or unforeseen delays, processing times may be extended. Customers will be notified if significant delays occur.
Shipping Coverage
We currently deliver across Pakistan.
For inquiries regarding special delivery requests or shipping availability, please contact us before placing your order.
Delivery Time
Estimated delivery times are as follows:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times are estimates and may vary depending on the courier service, weather conditions, public holidays, or other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any promotional offers for free shipping will be clearly mentioned on our website.
Order Tracking
Once your order has been dispatched, you may receive shipment details and tracking information through email, SMS, or WhatsApp, depending on the contact information provided during checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Luxury Perfumes is not responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to inaccurate customer information
- Additional shipping charges resulting from address corrections
Delayed or Lost Shipments
While we work with reliable courier partners, delivery delays may occasionally occur.
If your order has not arrived within the expected delivery period, please contact us at:
Email: luxuryperfumespk@gmail.com
Phone/WhatsApp: 03278367078
We will assist in tracking and resolving the issue with the courier service.
Damaged Packages
If your package arrives visibly damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Provide your order number and supporting photos.
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
Failed Delivery Attempts
If a courier is unable to deliver your package due to customer unavailability or incorrect delivery information, additional delivery charges may apply for re-shipment.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Luxury Perfumes
Website: www.luxaryperfumes.shop
Email: luxuryperfumespk@gmail.com
Phone: 03278367078